Privacy Policy

Last updated:

Introduction

Ecosslight ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase indoor plants from us. We comply with UK data protection laws, including the UK GDPR and the Data Protection Act 2018.

Information We Collect

We collect information that you provide directly to us when you:

  • Contact us through our contact form
  • Purchase indoor plants from our collection
  • Subscribe to our newsletter or updates
  • Visit our physical location

This information may include your name, email address, phone number, mailing address, and any messages you send to us.

How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders for indoor plants
  • Respond to your inquiries and provide customer support
  • Send you information about our products and services
  • Improve our website and customer experience
  • Comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With service providers who assist us in operating our business
  • When required by law or to protect our rights
  • In connection with a business transfer or merger

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Your Rights

Under UK data protection laws, including the UK GDPR, you have the right to:

  • Access and receive a copy of your personal data
  • Rectify inaccurate personal data
  • Request deletion of your personal data
  • Object to processing of your personal data
  • Withdraw consent at any time
  • Data portability
  • Lodge a complaint with the ICO (Information Commissioner's Office)

If you have concerns about how we handle your personal data, you can contact the ICO (Information Commissioner's Office), the UK's independent authority for data protection matters.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Ecosslight
St John's Rd, Sheffield S2 5JD, United Kingdom
Phone: +447771432707